Terms and Fees

We work in accordance with the European Code of Conduct for Mediators.  A copy of the code may be accessed here.

These terms and conditions must be read with the Mediation Agreement sent to the parties and are incorporated into the Mediation Agreement. If there is any conflict between these terms and conditions and the Mediation Agreement, the latter shall prevail. The Mediation Agreement may be accessed here

Liability for the Mediation Fees

1. Unless the parties agree otherwise, they will pay in equal shares both the Mediation Fees and any other expenses.
2. The value of the dispute shall be calculated as the total value of the claim including interest and of any counterclaim including interest. The Mediation Fees shall be set in accordance with this. If during a mediation, it becomes apparent that the amount in dispute is higher than the amount notified, we reserve the right to invoice the parties for any additional Mediation Fees payable.

Invoicing

1. For most mediations, two invoices will be issued:

• Deposit Invoice – for the fixed fee for the period scheduled for the mediation and any venue costs.
• Balance Invoice – for any additional mediation time and venue fees if not previously invoiced.

2. As a precondition to the mediation taking place, the Deposit Invoice is to be paid within 7 days of the date of issue or in full upon receipt if issued within 7 days prior to the mediation.
3. Where a Deposit Invoice is not settled in full prior to the mediation, we may allow the mediation to proceed subject to the instructing solicitor undertaking in writing to settle the full amount of the invoice, if still unpaid by the client, within 2 days of the date of the mediation.
4. All other invoices (including the Balance Invoice) are payable in full within 7 days of the date of issue.
5. All fees are exclusive of VAT.

Cancellation Policy

The following charges are payable. If the mediation is:

1. postponed but re-booked to take place within 4 weeks of the scheduled date, only irrecoverable expenses (such as travel costs already incurred) will be charged.
2. cancelled more than 7 working days before it is due to take place, there will be no cancellation fee and any irrecoverable expenses and any preparation time already spent by us will be charged; preparation time will be charged at the hourly rate for additional time shown in the Mediation Agreement.
3. cancelled less than 7 working days before it is due to take place, any irrecoverable expenses will be charged and 100% of the Deposit Invoice will remain payable.